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AMC

Product Services

AMC (Annual Maintenance Contract)

PACE offers AMC service for its own products and Non PACE Products. Two types of AMC are offered,.

  • Comprehensive maintenance
  • Non-comprehensive maintenance

Strategic services including Installation, commissioning and maintenance of PACE in-house products is done through the expertise of an excellent professional team.

AMC for PACE products ensures that there is no interruption in product performance. We offer end-to-end services for telecom and solar infrastructure.

Key deliverables in AMC are:

  • Periodical Preventive Maintenance visits
  • Corrective Maintenance in case of Faults
  • 24/7 Trouble Ticket logging
  • On-site maintenance
  • Off Site On Line Technical Support
  • Emergency response for major issues
  • Faulty Module or Parts replacement
  • Help Desk

AMC (Annual Maintenance Contract) for non-PACE products:

PACE offers AMC for products manufactured by other vendors used in the BTS sites. Following products of non- PACE (Other than Pace) are covered under non-comprehensive AMC from PACE:

  • PIUs/PMUs
  • Air-conditioners
  • AMF panel
  • Stabilizer
  • Power plant
  • SMPS
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